How-To Videos

Want to learn more about the basics of your home's plumbing? Our expert staff is here to help you out. The following instructional videos are designed to give you, the homeowner, a better chance for a successful home plumbing project. To view additional videos, visit our YouTube channel. At Aspen Mountain Plumbing, we take pride in being the most trusted plumber in the local area.

Mansfield flush valve repair

Is your Mansfield toilet tank filling on its own? Watch this video for step by step instructions on how to fix a Mansfield 210/211flush valve. This repair requires either the Mansfield M210 Plumb Pak or the Korky 427BP flush valve seal for Mansfield 210/211.

Changing a whole house filter

Learn how to replace the filter in your whole house sediment filter system or North Star scale management system. Filters and housings may vary from those shown in the video.

Common Plumbing Questions

Aspen Mountain Plumbing provides a range of quality services, from drain cleaning to water heater installation. We serve Rock Springs, WY, and nearby areas. Let us answer all your frequently asked questions about your plumbing.

How do you fix a leaking tub?

Due to the large number of bathtub manufacturers, this question is best answered by scheduling an evaluation by one of our plumbing technicians.

Why don't I have any water pressure in my shower?

Due to the hardness of the water in our region, scale buildup is common both inside shower valves and shower heads. This problem can be resolved by installing a scale management system or water softener in your home. We also recommend having a certified plumbing technician clean or replace your shower head and valve.

Where is the main water shut off valve in my home?

The location of the shut-off valve can vary based on the age of the home. In most newer homes, the valve is located in the utility room near your water heater prior to the water meter.

What does it mean if I have water backing up in my basement floor drain?

Usually this is a sign of a main sewer blockage. For this issue, we recommend that you contact us for further assessment. We are a top drain cleaning company that you can trust for any drain issues.

Can I put a tankless water heater in my home with the existing plumbing?

Yes! We would love to provide a consultation regarding conversion to a tankless water heater. We can also perform tankless water repair and maintenance services in the Rock Springs and Green River areas.

Do tankless water heaters actually work in hard water conditions common to our area?

Yes! The manufacturer recommends a scale management system or water softener be installed along with the tankless unit when hard water is present. They also recommend an annual cleaning of the heat exchanger. These steps will improve the function and prolong the life of your tankless water heater. For any water heater service that you need, we are the plumbing repair specialists that you can trust.

How do I get rid of the buildup on my faucets?

The buildup on your faucets is caused by hard water deposits. It can be easily removed with white vinegar. To prevent future buildup we recommend a scale management system or water softener.

How long should my water heater last?

A traditional natural gas water heater can last 6 years or more, depending on the frequency of maintenance and the presence/absence of a scale management system or water softener. The standard warranty from most manufacturers is 6 years, but supplementary warranties are available for an additional cost upon installation. The best option for water heater longevity is a tankless water heater installation, which provides double the life expectancy of a standard water heater.

How long does a toilet last?

This varies with the brand and style of the toilet. Less expensive brands can last up to 10 years while higher end brands can last up to 25 years. Our recommendation is to replace all toilets after 25 years.

What should the water pressure be when entering the home?

This depends on your location within the city. The normal range is between 65 PSI and 80 PSI. Anything above 80 PSI can be destructive to your fixtures and appliances. According to the International Plumbing Code 604.8, an approved water pressure reducing valve must be installed to prevent pressure levels higher than 80 PSI.

How do I keep my hose spigot from freezing?

The most important thing to remember is to always disconnect your garden hose before the first freeze. If it is a frost-free spigot and it is installed properly, this should be all you need to do. However, as a precaution, you can cover your spigot with a foam cover. These are available at any hardware store.

How do I get rid of the sewer smell in my basement?

Sewer smells can come from various locations. The first thing to do is to fill all sink drains, tub drains, and floor drains with a cup of water per drain. If the sink, bathtub, or floor drain is not used on a regular basis add a small amount of vegetable oil to the drain water to prevent evaporation. If the smell persists, please contact Aspen Mountain Plumbing to help you locate the source of the odor. We also provide drain cleaning in the event of a clogged drain.

Why does my water smell when I turn on the hot water?

A "rotten egg" odor coming from the faucet when the hot water is on can be an indication of the need to replace the anode rod inside your water heater. For this service, contact Aspen Mountain Plumbing.


"Earlier this week, our sewer backed up in our basement. Lance and Matt came and snaked the drain (more than once to correct the issue which ended up being tree roots) and were able to give me recommendations on further prevention and long term solutions. I've also used Aspen Mountain Plumbing several times whenever I've had issues with my rental properties. They are very professional and always show up when they say they are going to and do a great job. I would definitely recommend these guys!"

Emily L.

"I was very impressed with Aspen Mountain Plumbing during our recent bathroom remodel. They were always easy to get a hold of and they showed up on time or would at least give a courtesy call if running late. They were fast and efficient on the job and were willing to change or redo things to meet our particular wants. Plus, Lance and Matt were personable and fun. I would definitely recommend Aspen Mountain for all your plumbing needs."

Amanda L.

"We were in need of a plumber so we called the company we've gone through before and after a full week of waiting for a call back to set up a time we got fed up and called Aspen Mountain Plumbing. Lance answered our call right away and was over the next day to take care of the problem! Lance and Matt were both extremely professional and courteous (they even put protective covers over their shoes so they wouldn't track snow and mud into our house!). They immediately went to work, knew what they were doing, fixed our problem with complete satisfaction, and were fairly priced. From now on we will always be using Aspen Mountain Plumbing and will recommend to all our friends in the area!"

Erin W.

"Aspen Mountain Plumbing is amazing! I called them to come fix two drippy bathtub faucets. One was super simple and was fixed the same day. The second was a bit more complicated and needed parts ordered. The parts came in and when he came to fix the faucet, he discovered a NAIL through the water line from when the baseboards were installed! That is now fixed too, and while we now have some drywall repair to do, he saved us from more problems later, just by being thorough. Thank you, Aspen Mountain Plumbing!"

Krista H.

"These guys were great, professional, fast, and great on price. Didn't overcharge and make up more repairs than needed, just fixed the issues that were there. I would and will use these guys again if I need more work done."

Mathew M.