How-To Videos


Want to learn more about the basics of your home's plumbing? Our staff is here to help you out. The following instructional videos are designed to give you, the home owner, a better chance for a successful home plumbing project. To view additional videos, visit our YouTube channel.

Mansfield flush valve repair


Is your Mansfield toilet tank filling on its own? Watch this video for step by step instructions on how to fix a Mansfield 210/211flush valve. This repair requires either the Mansfield M210 Plumb Pak or the Korky 427BP flush valve seal for Mansfield 210/211. 

Changing a whole house filter


Learn how to replace the filter in your whole house sediment filter system or North Star scale management system. Filters and housings may vary from those shown in the video.

Common Plumbing Questions


Q:  How do you fix a leaking tub?

A:  Due to the large number of bathtub manufacturers, this question is best answered by scheduling an evaluation by one of our plumbing technicians.

Q:  Why don't I have any water pressure in my shower?

A:  Due to the hardness of the water in our region, scale buildup is common both inside shower valves and shower heads. This problem can be resolved by installing a scale management system or water softener in your home. We also recommend having a certified plumbing technician clean or replace your shower head and valve.

Q:  Where is the main water shut off valve in my home?

A:  The location of the shut off valve can vary based on the age of the home. In most newer homes, the valve is located in the utility room near your water heater prior to the water meter.

Q:  What does it mean if I have water backing up in my basement floor drain?

A:  Usually this is a sign of a main sewer blockage. For this issue, we recommend that you contact us for further assessment.

Q:  Can I put a tankless water heater in my home with the existing plumbing?

A:  Yes! We would love to provide a consultation regarding conversion to a tankless system.

Q:  Do tankless water heaters actually work in hard water conditions common to our area?

A:  Yes! The manufacturer recommends a scale management system or water softener be installed along with the tankless unit when hard water is present. They also recommend an annual cleaning of the heat exchanger. These steps will improve the function and prolong the life of your tankless water heater.

Q:  How do I get rid of the buildup on my faucets?

A:  The buildup on your faucets is caused by hard water deposits. It can be easily removed with white vinegar. To prevent future buildup we recommend a scale management system or water softener.

Q:  How long should my water heater last?

A:  A traditional natural gas water heater can last 6 years or more, depending on frequency of maintenance and the presence/absence of a scale management system or water softener. The standard warranty from most manufacturers is 6 years, but supplementary warranties are available for an additional cost upon install. The best option is to install a tankless water heater, which has double the life expectancy of a standard water heater.

Q:  How long does a toilet last?

A:  This varies with the brand and style of the toilet. Less expensive brands can last up to 10 years while higher end brands can last up to 25 years. Our recommendation is to replace all toilets after 25 years.

Q:  What should the water pressure be when entering the home?

A:  This depends on your location within the city. The normal range is between 65 PSI and 80 PSI. Anything above 80 PSI can be destructive to your fixtures and appliances. According to the International Plumbing Code 604.8, an approved water pressure reducing valve must be installed to prevent pressure levels higher than 80 PSI.

Q:  How do I keep my hose spigot from freezing?

A:  The most important thing to remember is to always disconnect your garden hose before the first freeze. If it is a frost free spigot and it is installed properly, this should be all you need to do. However, as a precaution you can cover your spigot with a foam cover. These are available at any hardware store.

Q:  How do I get rid of the sewer smell in my basement?

A:  Sewer smells can come from various locations. The first thing to do is to fill all sink drains, tub drains, and floor drains with a cup of water per drain. If the sink, bathtub, or floor drain is not used on a regular basis add a small amount of vegetable oil to the drain water to prevent evaporation. If the smell persists, please contact Aspen Mountain Plumbing to help you locate the source of the odor.

Q:  Why does my water smell when I turn on the hot water?

A:  A "rotten egg" odor coming from the faucet when the hot water is on can be an indication of the need to replace the anode rod inside your water heater. For this service, contact Aspen Mountain Plumbing.

Do you have a plumbing question not listed above? Visit our Facebook page or email us and submit your question today.

© 2019 by  Aspen Mountain Plumbing, LLC

991 Elk Street, Unit C

Rock Springs, WY 82901